We could not be happier with our Shih Tzu puppy Rudy. Overall, we feel the experience was pretty good. I feel we were somewhat mislead in regards to her transportation to us. We decided to go with the Pampered Ground transportation which I was told was a driver and a care taker for the puppies. Corresponding emails (more than one) indicated she would be delivered 2-4 days from breeder pick up depending on the route. Well, 8 days later and over 3500 miles later she was delivered to us. I can’t tell you how upset we were that she had to travel for that many days. We wish someone at Pawrade would have let us know in advance that this would be the travel time. If so, we definitely would not have agreed to it and would have sent her on a plane with a flight nanny. The people providing customer service were very kind and helpful, which we greatly appreciated. We were also told a supervisor would be in touch and now 11 days after her arrival we have not heard anything. My hope is that this miscommunication will not happen in the future with other eager pet owners. There is nothing more special than welcoming a fur baby into our home. Thank you, Colleen Conneryb
Skipper, née Cayden, arrived in great shape and seems to adjusting well to his new home. We look forward to many years of companionship from our new Lab
I give only four stars for communication issues. Otherwise, I would give an enthusiastic 5 stars! We love our pup. He was obviously well cared for. At 15 weeks he knew his name (the breeder began using his name chosen by us). He was comfortable with being handled. He knew basic commands. Although it was a very long travel day for him, he arrived none the worse for the wear and bonded with us immediately.
I had a great experience with website. I found the puppy of my dreams and she is so adorable. The website took me through all the steps of buying her with ease! Thank you for my sweet girl, Angel!❤️
We went with Pawrade due to the positive reviews online for the purpose of getting our first family puppy. I'm so glad we did! The process went smoothly, puppy arrived yesterday morning and is thriving! Vet said she looks perfectly healthy. Pawrade communicated in a timely manner and answered all my questions. The insurance and health guarantee are a great plus as well as the fact that at 13 weeks she already came fully vaccinated and micro chipped. Thank you Pawrade! We have 2 very happy kids with their Corgi puppy Christmas gift!
We could not be happier with our Shih…
We could not be happier with our Shih Tzu puppy Rudy. Overall, we feel the experience was pretty good. I feel we were somewhat mislead in regards to her transportation to us. We decided to go with the Pampered Ground transportation which I was told was a driver and a care taker for the puppies. Corresponding emails (more than one) indicated she would be delivered 2-4 days from breeder pick up depending on the route. Well, 8 days later and over 3500 miles later she was delivered to us. I can’t tell you how upset we were that she had to travel for that many days. We wish someone at Pawrade would have let us know in advance that this would be the travel time. If so, we definitely would not have agreed to it and would have sent her on a plane with a flight nanny. The people providing customer service were very kind and helpful, which we greatly appreciated. We were also told a supervisor would be in touch and now 11 days after her arrival we have not heard anything. My hope is that this miscommunication will not happen in the future with other eager pet owners. There is nothing more special than welcoming a fur baby into our home. Thank you, Colleen Conneryb
Skipper
Skipper, née Cayden, arrived in great shape and seems to adjusting well to his new home. We look forward to many years of companionship from our new Lab
I give only four stars for…
I give only four stars for communication issues. Otherwise, I would give an enthusiastic 5 stars! We love our pup. He was obviously well cared for. At 15 weeks he knew his name (the breeder began using his name chosen by us). He was comfortable with being handled. He knew basic commands. Although it was a very long travel day for him, he arrived none the worse for the wear and bonded with us immediately.
I had a great experience with website
I had a great experience with website. I found the puppy of my dreams and she is so adorable. The website took me through all the steps of buying her with ease! Thank you for my sweet girl, Angel!❤️
Pawrade was great! Our family is so happy!
We went with Pawrade due to the positive reviews online for the purpose of getting our first family puppy. I'm so glad we did! The process went smoothly, puppy arrived yesterday morning and is thriving! Vet said she looks perfectly healthy. Pawrade communicated in a timely manner and answered all my questions. The insurance and health guarantee are a great plus as well as the fact that at 13 weeks she already came fully vaccinated and micro chipped. Thank you Pawrade! We have 2 very happy kids with their Corgi puppy Christmas gift!